NOC as a Service: Always-On Support, Without the Overhead
Reduce operational risk without building a 24/7 NOC team. Kolo provides continuous network monitoring, triage, and intervention, delivered by trained engineers based entirely in Europe.
Why 24/7 Support Can’t Be an Afterthought
Modern infrastructure depends on constant uptime. But ensuring real-time network visibility and rapid response takes more than tools—it takes people.
In-house NOC operations are costly to build and difficult to staff. Automated alerting systems often miss context. Night and weekend coverage gaps expose you to unnecessary downtime and increased risk.
You need:
- 24/7 oversight across all network layers
- Skilled technicians ready to act on anomalies, not just alerts
- Support that adapts to your environment, without adding internal complexity
What you get
Expert-led monitoring, European data residency, and seamless tooling integration to keep your infrastructure reliable and responsive.
24/7 monitoring
Around-the-clock oversight and intervention by European-based technical teams to maintain uptime.
Multi-layer support
Comprehensive support across IP, BGP, fiber links, firewalls, and customer edge devices.
Tiered service levels
Choose from first-line triage to full operational integration to match your operational needs.
Tooling integration
Seamlessly connect your monitoring systems with KOLO’s platform for unified visibility.
EU data residency
Ethernet and IP connectivity options tailored to your architecture needs.
How it works
Select which systems, services, and alerting paths you want included.
Kolo can connect to your tools or provide managed alerting and visibility.
Our engineers resolve, escalate, or coordinate based on your defined procedures
Access reporting, collaborate on RCA, and refine processes over time.
Built for providers who can’t afford downtime
on the trusted operational framework of Kolo, our NOC services are used by telecom carriers, ISPs, and enterprises across Europe that need continuous support without expanding headcount.
Let your team focus on what really matters
Let Kolo handle triage, escalation, and intervention while your team focuses on innovation. Our NOC as a Service reduces downtime risk and simplifies operational load